Refund Policy

Last updated: June 8, 2026

Mudang.k sells digital content (saju readings) that is delivered to your account immediately after purchase. This policy explains when refunds are available. Payments and refunds are processed by our Merchant of Record, Paddle.com Market Ltd. (Paddle).

Immediate delivery & your consent

Because a reading is unlocked instantly, by completing your purchase you ask us to begin delivery right away and acknowledge that, once the content has been delivered/accessed, any statutory “cooling-off” right of withdrawal for digital content may no longer apply.

When we’ll refund you

We want you to be treated fairly. We will provide a full refund if, within 14 days of purchase:

• The reading was not delivered or you could not access what you paid for due to a fault on our side;
• You were charged in error or charged more than once for the same item; or
• The content was materially not as described on our Pricing page.

Outside these cases — for example, simply changing your mind after a reading has been delivered and viewed — refunds are at our reasonable discretion, since the digital content has already been consumed. Nothing in this policy limits any non-waivable rights you have under the consumer law of your country.

How to request a refund

Reach us through our 건의함 (contact form) with the email address used at checkout and your Paddle order/receipt number. You may also request a refund directly through the Paddle receipt you received by email. We aim to respond within a few business days.

How refunds are issued

Approved refunds are returned by Paddle to your original payment method. The time it takes to appear on your statement depends on your bank or card issuer.

Contact

JH Square Co., Ltd. — via our 건의함 (contact form).